Reference

How apxgp Handles Your Personal Data

Q: Can I request that apxgp delete my personal data?

You can submit a deletion request at any time by emailing privacy@apxgp.best. Once we verify your identity, we erase personal identifiers within 30 days, retaining only what local law requires us to keep.

Our privacy policy covers every data point apxgp collects when you open an account, make a deposit via DANA or OVO, or contact our support team — so…

Account Data ProtectedDANA & OVO Transactions CoveredGoPay & QRIS Privacy IncludedData Deletion on RequestIndonesia-Specific Scope

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What Data We Collect and Why

apxgp Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you create an account on apxgp, we collect the name, email address, phone number and payment identifiers you submit during registration. If you fund your account through DANA, OVO, GoPay or QRIS, the transaction reference and amount are recorded to verify your deposit and process

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withdrawals accurately. We also log device identifiers and session timestamps to detect unusual access patterns and keep your account secure. Retention periods depend on local law: financial transaction records are held for as long as regulatory obligations require, while marketing preferences you set can be withdrawn
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at any moment through your account settings. We do not sell your personal data to third parties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you need to correct, export or erase data we hold about your account, our privacy team is reachable seven days a week from 08:00 to…

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

apxgp applies a layered approach to data security: encryption at rest, access controls on our internal systems, and a strict data-minimisation principle so we only keep what we…

Encryption at Rest

All personal data — including your DANA and OVO payment references — is stored using AES-256 encryption.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to improve page load times.

Account Security Alerts

Any login from a new device triggers an automatic email alert to your registered address.

Data Retention Limits

We keep your account profile data for as long as your account remains active.

Third-Party Sharing Policy

We share transaction data only with the payment processors that operate DANA, GoPay, OVO and QRIS to complete your deposits…

Data Access Requests

You can request a full export of the data we hold on your account by emailing [email protected].

What You Ask About Our Privacy Policy

The questions below reflect what account holders commonly ask when they first read through our privacy policy. If your question is not covered here, contact our privacy team via live chat between 08:00 and 23:00 WIB and we will respond within two business hours.

We collect your name, email address, phone number and a verified payment identifier — such as your DANA or OVO wallet ID — during registration. We do not collect data beyond what is needed to operate and secure your account.

Yes. Transaction references from DANA, GoPay, OVO and QRIS are stored to reconcile your deposit and withdrawal history. These records are encrypted and accessible only to the verification team, not to general staff.

You can submit a deletion request at any time by emailing [email protected]. Once we verify your identity, we erase personal identifiers within 30 days, retaining only what local law requires us to keep.

Log into your account, go to 'Privacy & Security' in the dashboard, and edit your profile details directly. For payment identifiers that cannot be self-edited, contact our privacy team via live chat and we will process the correction manually.

We share data only with the processors that run DANA, OVO, GoPay and QRIS to handle your transactions. We do not sell, rent or share your personal information with advertising networks or data brokers under any circumstances.

We use session cookies for login continuity and analytics cookies to measure page performance. You can review your cookie preferences and withdraw consent from the 'Privacy & Security' tab; changes apply within 24 hours.

Personal identifiers are deleted within 30 days of account closure. Financial transaction records are kept for the period required by applicable regulations — exactly how long depends on local law in your jurisdiction.

How apxgp Handles Your Personal Data

Reach Us About Your Privacy Rights

Six Ways We Protect Your Account Data

Encryption at Rest

Cookie Transparency

Account Security Alerts

Data Retention Limits

Third-Party Sharing Policy

Data Access Requests

What You Ask About Our Privacy Policy

01 What personal data does apxgp collect when I open an account?

02 Does apxgp store my DANA or GoPay transaction details?

03 Can I request that apxgp delete my personal data?

04 How do I update or correct the information apxgp holds on me?

05 Does apxgp share my data with third parties?

06 How does apxgp use cookies and how can I manage them?

07 How long does apxgp retain my account data after I close my account?

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